AI Agent
AI Agent for hair & beauty appointments.
We focus on the part of AI that’s hardest to make work in practice: turning human intent into safe, structured, real-world action.
Our technology doesn’t just interpret what people say — it translates intent into bookable services, enforces domain rules and permissions, and executes reliably inside complex, human-centred businesses.
This is what makes AI genuinely useful beyond conversation: when it can act, not just advise.
Great news! You are all booked.
I’ve booked your Full Colour + Gloss at Salon Ponsonby with Sarah K., on Saturday at 9.15am. You’ll get a warm copper finish just like your inspo pic.
Here is your confirmation:
- Look
- Cinnamon Auburn with Sarah
- When
- 9.15am, Saturday 12 June 2026
- Price
- $350
- Where
- Salon Ponsonby
What you told us…
- Wants lighter, but low maintenance.
- Said shorter, but meant more manageable
- Have been ash blonde for 10 years.
- Going red means you are ready for a big change!
Hi, I’m Flossie.Ai 👋
Let’s figure out what you’d like to do with your hair today.
Your perfect match.
184 people matched and booked today.
Capabilities
AI that understands services, availability & salons.
Our AI Agent brings intelligent, conversational booking to life — we’ve built the capability that covers:
An intent-to-service translation layer
Maps ambiguous human language (“something low-maintenance but fresh”) into structured, bookable services.
A standardized service ontology
Turns messy, human-defined offerings into objects AI can reason about and act on safely.
A permissioned execution layer
Respects availability, skills, pricing, policies, identity and consent before any action is taken.
A closed feedback loop
From conversation → booking → fulfilment → outcome, so systems can learn what actually works.
A trust and constraint framework
Prevents agents from acting outside of what’s appropriate, allowed or operationally possible.
In the real world
Flossie brings the future of appointment booking into real-world workflows.
Seamless integration with booking platforms
Flossie integrates directly with the salon POS and online booking systems your salon partners already use. Your brand’s AI Agent pulls real-time availability and syncs appointments automatically — no double handling, no disruption to existing workflows.
Service menu standardization
We transform fragmented salon service lists into a unified, structured dataset, so the AI Agent can confidently guide guests from:
- Guest“I want sun-kissed hair that’s low maintenance”
- AI Agent“Here are the matching services — we recommend a balayage”
- Booking“Here are the available salons and times.”
Turning aspirations into appointments
When a guest asks for a trending look, the AI Agent translates that inspiration into the right service, finds real-time availability, and connects them to a nearby salon partner.
Brand-trained knowledge
Powered by your brand’s content libraries, service education and product data, so every response feels authentic, informative and on-brand.
Guardrails built in
Live advisor escalation, data privacy compliance and ongoing optimization are embedded from the start — ensuring brand safety and reliability at scale.
Discover more Flossie products for data utilization.
API Connection Management
Unite your extensive ecosystem of systems and streamline processes.
Insights Dashboard
Unlock data insights and analytics to inform various business functions.
Salon Locator Tools
Establish data flows between your database and your salon locator.
Make your brand bookable by AI.
See how Flossie’s AI Agent turns conversations into confirmed salon appointments.